Services
Overview
Secure Mentem’s services support the lifecycle of a Security Awareness program. While our Security Awareness as a Service program provides a complete awareness program, we still support established programs as required. Secure Mentem can supplement the Security Awareness staff to support, measure, and enhance the program as desired. All services incorporate our methodologies that have been refined through both decades of experience and extensive, groundbreaking, empirical research to provide a Security Awareness program that truly creates measurable behavioral change. Secure Mentem is a company dedicated to the human aspects of security. Our team has decades of experience in developing and implementing impactful security awareness programs and services for many of the largest multinational companies in the world.
Services Offered
Assessments: Secure Mentem analyzes an existing Security Awareness program to determine the goals and completeness of the program. We examine the organization’s current state of Security Awareness, the program in place, conduct extensive interviews and observations, and determine the true requirements for the program. We make recommendations to enhance the program to achieve the true goal of enhancing the organization’s security culture.
Baselining: Organizations have few resources to guide them in designing their Security Awareness program. Secure Mentem embarked on a research endeavor to benchmark security awareness efforts throughout industry and by sector for the Fortune 500. This provides stakeholders the necessary data to request additional resources or provide auditors and customers with documented proof of the efficacy of their efforts.
Program Design: For organizations that do not want a full Security Awareness as a Service solution, we provide a Security Awareness Program Design Service tailored to the needs of the organization. The program includes the identification of unique cultures that require individualized awareness programs, integration of metrics, and recommendations of topics to be addressed by the program.
Metrics: Secure Mentem embeds metrics into every Security Awareness program. We offer metrics as a stand-alone service to examine and measure the efficacy of current security awareness efforts. Our report recommends the metrics to collect and how to collect them.
Internationalization: This service examines your organization to determine the appropriate concerns for creating an impactful Security Awareness Program across diverse demographics, cultures, and languages.
Human Incident Response: For organizations facing security incidents from user actions, we offer emergency support in assessing damage, designing mitigation strategies, and creating awareness campaigns.
Social Engineering: Our experts are trained in human elicitation as a science. We perform Social Engineering tests to determine the full scope of security problems and recommend specific improvements in awareness efforts.
Event Support: We have experience in executing various Security Awareness related events and provide support for creating and hosting these events, including outreach efforts.
Espionage Simulations: Using former Intelligence and Special Forces operatives, we simulate attacks to exploit an organization in a systematic approach, allowing for the collection of metrics and demonstrating the value of poor security awareness behaviors.
Ad Hoc Support: We provide direct or supplemental support for organizations lacking the staff or expertise to execute their Security Awareness programs effectively.
Phishing Support: We assist organizations in implementing Phishing exercises and offer a range of services from managing the entire Phishing program to assessing resulting metrics.
Human Incident Response Service: We address incidents resulting from user actions, providing immediate actions to mitigate damage and prevent future incidents.
Learn More
For more information, please download our Services data sheet